We use cookies on our website so that we can provide you with a good user experience and so that we can develop and improve our website. If you continue to browse our website, you are agreeing to our use of cookies.
What are cookies?
A cookie is a small text file (often including a unique identifier of letters and numbers). We send these to your browser from our website and they are then stored on your computer’s hard drive, mobile device or tablet. A Cookie stores a small amount of data about your visit to our website on your computer. These cookies do not contain any information that is personally identifiable to you.
Why do we use cookies?
We use the following cookies:
Essential cookies: These are cookies that we need for our website to operate well... They include, for example, cookies that enable you to log into secure areas of our website (such as ELC online and ETO area), use our booking wizard or make secure online payments.
Analytical cookies:We use Google Analytics to track how visitors use our website – for example, which pages are more popular and which countries visitors come from. This helps us to improve how our website works, for example, by making sure that users can easily find what they are looking for. Google Analytics - used to analyse the usage of our website.
Functionality cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
Social Media Cookies
When you share a page by using a social media sharing button (eg facebook, twitter) on this website, the third party social media website will use a cookie to enable this function.
Live Chat Cookies – when you use the Live Chat function, Live Chat uses cookies to improve their service and recognise previous use.
How do I manage cookies?
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can, however, obtain up-to-date information about blocking and deleting cookies via these links:
If you block cookies, you will not be able to use all the features on our website.
If you wish to read our full privacy policy please find it here.
You can find out more information about the individual cookies we use and how we use them below:
| Name |
Purpose |
Expiry Time |
More Information |
| PHPSESSID |
Used by the web server to identify the current user session
|
When the browsing
session ends
|
|
| _GA |
USed by Google Analytics to distinguish users
|
2 years |
Google Analytics Cookie Usage on
Websites
|
| _GAT |
Used by Google Analytics to throttle request rate |
10 minutes |
Google Analytics Cookie Usage on
Websites
|
| BSC_COOKIES |
Indicates whether the user has accepted the Cookie Policy by continuing to browse the website
|
2 years |
|
